Returns

Return Policy:
- We must receive your return within 7 days of your purchase date to be eligible for a refund.
- Items must be unworn, undamaged, scent free, and have all tags attached in order to receive a refund. Please provide your order receipt with the return. 
- Returns that are past the 7 days will not be accepted.
- Once item(s) are received and inspected you'll receive an email. If the item(s) do not meet all of the requirements above then customer is responsible for paying a $6 standard shipping charge to send items back. 
- All handmadebyLEI items - (pouches, face masks, etc.),  sale items, jewelry, swimwear, and intimates are final sale. 
- Shipping charges are not refundable. 
  
Where do I send me return to?
5942 Kawaihau Rd. Kapaa, HI 96746
or visit our shop 2827 Poipu Rd. Poipu, HI 96756
Non-refundable items - 
  • All handmadebyLEI items - (Pouches, face masks, wristlets, etc.)
  • All sale items 
  • All jewelry/accessories 
  • All intimates/swimwear
  • All hats 

 

Defective Items:

All defective merchandise must be returned within 7 days from purchase date.