- We must receive your return within 7 days of your purchase date to be eligible for a refund.
- Items must be unworn, undamaged, scent free, and have all tags attached in order to receive a refund. Please provide your order receipt with the return.
- Returns that are past the 7 days will not be accepted.
- Once item(s) are received and inspected you'll receive an email. If the item(s) do not meet all of the requirements above then customer is responsible for paying a $6 standard shipping charge to send items back.
- All handmadebyLEI items - (pouches, face masks, etc.), sale items, jewelry, swimwear, and intimates are final sale.
- Shipping charges are not refundable.
Where do I send me return to?
5942 Kawaihau Rd. Kapaa, HI 96746
or visit our shop 2827 Poipu Rd. Poipu, HI 96756
Non-refundable items -
- All handmadebyLEI items - (Pouches, face masks, wristlets, etc.)
- All sale items
- All jewelry/accessories
- All intimates/swimwear
- All hats
All defective merchandise must be returned within 7 days from purchase date.